At qq724, your privacy is a fundamental right, not an afterthought. This Privacy Policy explains exactly what personal data we collect, how we use it, who we share it with, and the controls you have over your own information.
Six principles that guide every decision qq724 makes about your personal data.
qq724 does not sell, rent, or trade your personal information to third-party advertisers or data brokers — ever. Your data is used solely to operate and improve your experience on the qq724 platform.
Every page, form, and transaction on qq724 is protected by SSL-256 encryption. Data transmitted between your device and our servers cannot be intercepted or read by third parties on the same network.
Registered qq724 members may request access to, correction of, or deletion of their personal data at any time by contacting our support team. We respond to all verified data requests within 30 days.
qq724's data handling practices are designed with Indonesian players in mind, reflecting data protection norms applicable to consumer-facing digital services operating in the Indonesia market and serving Indonesian residents.
qq724 retains personal data only for as long as necessary to fulfil the purposes described in this Policy, meet legal obligations, and resolve any outstanding disputes. Data no longer required is securely deleted or anonymized.
In the unlikely event of a data breach that materially affects your personal information, qq724 will notify affected members promptly via their registered email address and take immediate steps to contain and remediate the incident.
1.1 Who This Policy Applies To. This Privacy Policy applies to all individuals who access, browse, register an account on, or transact through the qq724 online betting platform at https://qq724.bet (the "Platform"). It applies regardless of whether you access the Platform via desktop browser, mobile browser, or any other supported device.
1.2 Data Controller. For the purposes of this Privacy Policy, qq724 — operating under its internationally licensed entity — acts as the data controller in respect of personal data collected from users accessing the Platform from Indonesia. The data controller is responsible for determining the purposes and means by which your personal data is processed.
1.3 Scope of This Policy. This Policy covers all personal data collected by qq724 directly from users and indirectly through automated means (such as cookies and server logs). It does not cover the data practices of third-party game studios, payment processors, or other external services accessed via the Platform — each of those parties maintains their own privacy documentation.
2.1 Categories of Personal Data. qq724 collects personal data across several distinct categories, depending on how you interact with the Platform. The table below summarises the key data categories and specific data points collected in each.
| Category | Data Points Collected |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, Indonesian National Identity Card (KTP) number, KTP scan or photograph. |
| Contact Data | Email address, Indonesian mobile phone number, residential address (including city — e.g., Jakarta, Surabaya, Bandung, Medan, Bali). |
| Account Data | Username, hashed password, account creation timestamp, account status, self-exclusion preferences, responsible gaming settings. |
| Financial Data | Deposit and withdrawal transaction records in IDR (Rp), payment method type (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja), bank account details or e-wallet identifiers used for transactions. |
| Gaming Activity Data | Bet history, game session logs, wager amounts, win/loss records, bonus usage, wagering requirement progress. |
| Technical Data | IP address, device type and model, operating system, browser type and version, screen resolution, session timestamps, geolocation (country/city level). |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, survey responses, feedback submissions. |
| KYC Verification Data | Selfie photographs, identity document scans, source-of-funds documentation where requested, liveness check results from our verification partner. |
2.2 Sensitive Data. qq724 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, health data, or political opinions. If any such data is incidentally provided (e.g., in a support message), it will not be processed for any purpose other than resolving the relevant support query and will be deleted promptly.
3.1 Direct Collection. The majority of personal data qq724 holds is provided directly by you when you:
3.2 Automated Collection. When you browse or interact with the qq724 Platform, certain data is collected automatically through cookies, server logs, and similar technologies. This includes your IP address, device identifiers, session duration, pages visited, games played, and click paths. This data is used primarily for platform security, fraud detection, and performance optimisation. See Section 6 (Cookies & Tracking) for full details.
3.3 Third-Party Sources. qq724 may receive supplementary data about you from third-party sources in limited circumstances, including:
4.1 Purposes. qq724 processes your personal data for the following clearly defined purposes:
4.2 Legal Basis. qq724 processes personal data on the following legal bases: (a) contractual necessity — to perform the Account Agreement between you and qq724; (b) legal obligation — to fulfil KYC, AML, and age verification requirements; (c) legitimate interests — for fraud detection, platform security, and responsible gaming monitoring; and (d) consent — for marketing communications, which you may withdraw at any time without affecting the lawfulness of prior processing.
5.1 We Do Not Sell Your Data. qq724 does not sell, rent, lease, or otherwise commercialise your personal data to any third party for advertising, marketing, or profiling purposes. This is an absolute and unconditional commitment.
5.2 Authorised Third-Party Processors. qq724 shares personal data with carefully selected third-party service providers who act as data processors on our behalf, under binding contractual confidentiality obligations. These processors include:
| Processor Category | Purpose | Data Shared |
|---|---|---|
| KYC Verification Partners | Identity and age verification (21+ enforcement) | Name, date of birth, KTP scan, selfie photograph |
| Payment Processors | Processing IDR deposits and withdrawals | Account holder name, bank account / e-wallet details, transaction amounts |
| Fraud Prevention Services | Detecting fraudulent accounts and transactions | IP address, device fingerprint, transaction patterns |
| Game Studio Providers | Delivering licensed game content (Pragmatic Play, Evolution Gaming, etc.) | Player session tokens, wager amounts, game outcomes |
| Cloud Infrastructure Providers | Hosting and operating the qq724 Platform | All platform data, stored in encrypted form |
| Customer Support Tools | Delivering live chat and email support | Username, email address, support conversation content |
5.3 Legal Disclosure. qq724 may disclose personal data to governmental, regulatory, or law enforcement authorities where required to do so by applicable law, court order, or regulatory direction. In such cases, qq724 will disclose only the minimum data required and, where legally permissible, will notify the affected member.
5.4 Business Transfers. In the event of a merger, acquisition, or sale of substantially all of qq724's assets, personal data held by qq724 may be transferred to the acquiring entity. Any such transfer will be subject to equivalent data protection obligations, and affected members will be notified by email prior to their data being transferred.
6.1 What Are Cookies. Cookies are small text files stored on your device by your web browser when you visit the qq724 Platform. They enable the Platform to recognise your device on subsequent visits, maintain your session state, remember your preferences, and collect aggregated usage analytics.
6.2 Types of Cookies Used by qq724.
6.3 Managing Cookies. You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete existing cookies. Please be aware that disabling strictly necessary cookies will prevent you from logging in or using real-money features on the qq724 Platform. Instructions for managing cookies in popular browsers are available via the Help section of your browser.
7.1 Retention Principle. qq724 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, satisfy applicable legal and regulatory obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or rendered permanently anonymous.
7.2 Retention Periods by Category.
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | KYC obligations, AML record-keeping, dispute resolution |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping and AML compliance |
| Gaming Activity Logs | 3 years from session date | Responsible gaming monitoring, dispute resolution |
| Support Communications | 3 years from last interaction | Quality assurance, complaint escalation reference |
| Technical / Server Logs | 12 months from log date | Security monitoring and fraud investigation |
| Marketing Consent Records | Until consent withdrawn + 3 years | Demonstrating lawful basis for marketing communications |
7.3 Extended Retention. Where a legal dispute, regulatory investigation, or law enforcement inquiry is ongoing at the time a standard retention period expires, qq724 will extend the retention of the relevant data until the matter is fully resolved and all applicable appeal periods have lapsed.
8.1 Technical Safeguards. qq724 implements a layered security architecture to protect personal data against unauthorised access, disclosure, alteration, or destruction. Our technical safeguards include:
8.2 Organisational Safeguards. In addition to technical controls, qq724 maintains data protection policies, mandatory security training for all staff with data access, and a documented incident response plan. Access to systems containing personal data is reviewed and re-certified on a quarterly basis.
8.3 Breach Response. In the event of a personal data breach, qq724 will follow its incident response plan, which includes: immediate containment of the breach, forensic investigation, notification to affected members whose data was materially compromised, and — where required by applicable law — notification to the relevant supervisory authority. Affected members will be notified via their registered email address without undue delay.
As a qq724 member and data subject, you have the following rights in respect of your personal data. To exercise any of these rights, contact the qq724 support team via live chat or email at [email protected]. qq724 will respond to all verified requests within 30 calendar days.
Note that certain rights are subject to limitations. For example, qq724 cannot delete financial transaction records that must be retained for AML compliance, or gaming logs required for an open dispute. Where a request cannot be fulfilled in full, qq724 will explain the reason clearly and offer any partial relief that is possible.
10.1 21+ Policy. The qq724 Platform is strictly intended for adults who are 21 years of age or older. qq724 does not knowingly collect or process personal data from individuals under the age of 21. If you are under 21, you must not register an Account, make a deposit, or use any real-money feature on the qq724 Platform.
10.2 Age Verification at Registration. All users are required to confirm their date of birth during the registration process. qq724 uses KYC verification — including Indonesian KTP document checks — to confirm that all account holders genuinely meet the 21+ age requirement before withdrawals are enabled.
10.3 Discovery of Underage Use. If qq724 discovers or has reasonable grounds to believe that an Account has been registered by or is being used by an individual under the age of 21, qq724 will:
11.1 Cross-Border Processing. As an internationally licensed online betting platform, qq724 operates infrastructure and engages service providers located in multiple jurisdictions. Accordingly, your personal data may be transferred to, stored in, or processed in countries outside Indonesia. Such countries may have data protection laws that differ from those in Indonesia.
11.2 Safeguards for International Transfers. Where personal data is transferred outside Indonesia, qq724 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that described in this Privacy Policy. These safeguards include:
11.3 Enquiries About Transfers. If you would like further information about the specific safeguards applied to international transfers of your personal data, please contact qq724's support team at [email protected].
12.1 Third-Party Game Studios. The qq724 Platform hosts games developed and operated by independent studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft, and others. When you launch and play a game provided by a third-party studio, your game session data (session tokens, wager amounts, game outcomes) is shared with that studio for the purpose of delivering the game. Each studio maintains its own privacy documentation governing their use of session data. qq724 is not responsible for the data practices of third-party game studios beyond the contractual obligations imposed in our provider agreements.
12.2 Payment Service Providers. Deposits and withdrawals processed via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja involve the transfer of relevant financial and identity data to those payment service providers. Each provider operates under its own privacy policy and applicable Indonesian financial regulation. qq724 selects payment partners that meet stringent security standards and shares only the minimum data required to process each transaction.
12.3 No Third-Party Links. The qq724 Platform does not contain links to third-party external websites. All navigation on the Platform remains within the qq724 domain. This Policy therefore does not need to address the privacy practices of external linked sites.
13.1 Right to Update. qq724 reserves the right to amend this Privacy Policy at any time. Amendments may be made to reflect changes in applicable law, updates to our data processing practices, the introduction of new Platform features, or changes in our third-party service provider arrangements.
13.2 Notification of Changes. Where a change to this Privacy Policy materially affects your rights or the way qq724 processes your personal data, qq724 will notify registered members via email to their registered address at least 14 days before the amended Policy takes effect. For minor or administrative changes that do not materially affect member rights, the updated Policy will be published on this page with an updated "Last Updated" date, and continued use of the Platform following publication will constitute acceptance.
13.3 Archived Versions. If you would like to review a previous version of this Privacy Policy, please contact the qq724 support team. qq724 retains archived copies of all prior Policy versions for a minimum of 5 years.
14.1 Data Protection Enquiries. If you have any questions, concerns, or requests relating to this Privacy Policy or the way qq724 processes your personal data, please contact the qq724 data protection team through the following channels:
14.2 Response Timelines. qq724 acknowledges receipt of all data protection requests within 5 business days. Substantive responses to data subject rights requests are provided within 30 calendar days. Where a request is complex or involves a large volume of data, qq724 may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it before the original 30-day period expires.
14.3 Complaints. If you are dissatisfied with qq724's response to a data protection request, or if you believe qq724 has processed your personal data in violation of this Privacy Policy, you have the right to lodge a formal complaint. Please submit formal complaints in writing to [email protected] with the subject line "Formal Privacy Complaint — [Your Username]". qq724 will acknowledge formal complaints within 5 business days and provide a full written response within 30 calendar days.
Now that you understand how qq724 safeguards your data, explore our full range of games and sports betting — all secured with SSL encryption and backed by our 21+ responsible gaming commitment.